FAQs
Q: Do you have a catalog that can be mailed to me?
A: No. All our products are listed on the website.
Q: Is an account required with Bright Colored Wings to place an order?
A: “No account is required.” Order away! An account will show all your orders.
Q: How do you stay up to date with Bright Colored Wings?
A: Subscribe to our email list discount codes & more click here. Please! Confirm email subscription via email sent to you!
Q: What type of T-shirts do you print on?
A: Most of our designs are printed on unisex items because they run larger and can be worn by both men and women.
Q: Do you offer custom print orders?
A: Not at this time.
Q: What size should I order?
A: Please view our sizing chart under each item. Sizes range from XS - 4XL unisex sizes often run larger, depending on how you would like things to fit. If you prefer a more fitted style, you may want to order a size down from your regular size. This is a suggestion only!Q: I received an ERROR message saying that shipping is not available.
Q: Do you ship internationally?
A: Currently, I only ship to Canada and the United States. Bright Colored Wings Clothing Brand is not responsible for any duties or custom fees that may occur from your order.
Q: When will my order ship?
A: Please allow 7-10 business days for processing and shipping of USA orders. For International orders, please allow 7-21 business days.
Q: What type of packaging material is used?
A: We use mostly recyclable material. There are a few things with each order that are not recyclable material.
Q: How are my orders shipped?
A: All orders are shipped USPS.
Q: How much is shipping?
A: Shipping is automatically calculated at checkout. Please review before continuing checkout.
FREE shipping on all orders $75.00 and over within the USA.
Q: How can I check my order status?
A: Click Track my order and enter the information requested.
Q: My order says delivered, but I didn't receive it. What should I do?
A: If your tracking number shows delivered, please contact USPS; they are responsible for the delivery of the package.
Q: Are the 16 oz glass cups with the bamboo lid microwavable safe?
A: No! It is glass and is not to be microwaved.
Q: How to care for the 16 oz glass cup with the bamboo lid & glass straw?
A: It is our recommendation on the website and the care card insert to handwash to preserve the design, not scrub.
Q: How do you handle the bamboo lid and straw?
A: It's our recommendation to use the brush to clean the straw and wash the lid after each use to avoid mold and dry it as soon as possible. Avoid using the bamboo cover to keep the liquid at room temperature all night; even pure water will make bamboo lids moldy. (Safety first)
Bright Colored Wings is not responsible or liable for the incorrect addresses supplied by the customer or lost or stolen orders.
Please review your information before you submit legally, we aren't able to make changes to what the customer enters.
Thank you
Bright Colored Wings